• Ashley Norton Photography

A Photographer's Response to COVID (aka My COVID Policy)

Updated: Feb 11

I'm sure you've heard "new normal" more times than you can count. I'm also sure I don't need to explain what COVID is, and why some of my policies have shifted. I do want to explain what those new policies are that allow me to better serve my clients during this COVID-era.

COVID-19 Health & Safety Policy for Ashley Norton Photography.

1. Flexibility in my rescheduling policies

Life happens. COVID happens. Isolation happens. All are valid reasons to reschedule a session. I am waiving all rescheduling fees until further notice. If you find that you need to reschedule your session due to the need to isolate, or experiencing COVID symptoms yourself, you will be able to reschedule your session without any additional fees to pay. I do ask that you let me know at least 48 hours before, or as soon as possible.

2. All the sanitizer

I carried sanitizer with me before everything happened (I'm an Enneagram 6), so rest assured my hands and equipment will be well sanitized prior to our session.

3. Wellness checks

I ask clients not to come to our session if they have any of the following symptoms: fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, or diarrhea. I hold myself to the same standard as well. I check my temperature before sessions, and I encourage clients to do so as well.

4. Mask It Up

I wear a mask to every session. No matter how sweaty I get, how much the straps dig into my ears, or how muffled my voice gets, my mask stays on (and I've been learning to speak much louder anyway. One of my favorite moments post-session is when I get back to my car and rip my mask off like I just performed a disappointing surgery in Grey's Anatomy (I got that from a meme). I don't expect clients to mask it up as these are their portraits, and not everyone wants to be reminded of COVID when they look back on their session.

5. Keep My Distance

You'll won't notice a change in your album (thanks cropping), but I'll be staying six feet away for most of your session. For those close-ups (i.e. engagement ring), I warn you I'm coming in and I def hold my breath. Not sure if the breath-holding even helps, but I feel better.

Masks taken by Ashley Norton Photography.

I tell you these things to put you at ease and let you know that you can have a safe and fun experience getting your photos done. You don't need to put off those Christmas cards, or hallway portrait decorating projects―I got chu.

Stay well, friends.